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FAQ

  1. BOMBAYFASHIONS TERMS/POLICY AGREEMENT
  2. HOW MUCH DOES SHIPPING COST?
  3. WHAT IS THE RETURN POLICY
  4. HOW DO I CONTACT BOMBAYFASHIONS
  5. WHERE IS BOMBAYFASHIONS LOCATED
  6. DOES BOMBAYFASHIONS INSURE MY PACKAGE?
  7. I FORGOT MY PASSWORD. HOW DO I RETRIEVE
  8. DOES BOMBAYFASHIONS CHARGE TAX?
  9. DOES BOMBAYFASHIONS HAVE A RETAIL STORE?
  10. WHAT IS THE EXCHANGE POLICY
  11. COUPON USAGE LIMITATION

    BOMBAYFASHIONS TERMS/POLICY AGREEMENT

    When a customer completes an order with BombayFashions.com, they agree to the companys' terms/conditions which are clearly stated under our FAQ. BombayFashions.com will not bend the rules in any situation for any client. Please review our FAQ for our Returns/Exchanges/Damages/Shipping policies. Upon agreement, continue with completing your order. Any clients who have completed order(s); then, differ our terms/conditions, this policy upholds for Chargebacks/Disputes. Please only shop on BombayFashions.com if you agree to our Agreement and our FAQ policies.
    HOW MUCH DOES SHIPPING COST?

    BombayFashions ships all orders USPS United States Postal Service First Class or Priority Mail depending on weight of parcel. Express Mail next day delivery is available at additional charge and needs to be quoted at the time of shipment based on order volumes, destination zip code and weight of parcel. Customers who wish alternative shipping methods must provide their own label, account information or prepayment at the time of order. Telephone BombayFashions direct at 734-786-1444. International Orders ship First Class Mail International as "unsolicited merchandise - gift" with no tracking available once the parcel leaves the Continental U.S. Lead times vary based on destination anywhere from 7-28 days depending on Customs turnaround for mail delivery.
    WHAT IS THE RETURN POLICY

    BombayFashions.com has a 30-day Returns/Exchange Policy.
    From the date of receipt, client has 30 days to return/exchange their order.
    We charge a 15% restocking fee for each item returned. Shipping costs for
    the return are not paid for by BombayFashions.com. BombayFashions does not pay for return shipping in any circumstance, including returns/exchanges/damages.

    Customer is responsible for shipping the return and all costs beared.
    (USPS First Class - Most cost effective method to ship returns).

    BombayFashions.com return address is 5860 N. Canton Center Road,
    Suite 385, Canton, MI 48187.

    When Returning A Complete Order
    • 15% Restocking Fee is charged.
    • If order qualified for “free shipping and handling” will deduct "original shipping costs" incurred.
    • If order was charged a “shipping and handling” fee ; that exact fee is deducted.
    When A Partial Order Is Returned * 15% Restocking Fee Is Charged
    HOW DO I CONTACT BOMBAYFASHIONS

    CONTACT US

    Corporate Headquarters:

    Telephone: 1.734.786.1444
    Fax: 1.734.844.5627

    BombayFashions.com
    5860 N. Canton Center Road, Suite 385
    Canton, MI 48187
    United States

    Email: sales@bombayfashions.com
    WHERE IS BOMBAYFASHIONS LOCATED

    BombayFashions is located in Canton, MI. The address is
    5860 N. Canton Center Road, Suite 385, Canton, MI 48187.
    All shipments/returns are processed at this address. This location is not
    open to the general public.
    DOES BOMBAYFASHIONS INSURE MY PACKAGE?

    Yes. BombayFashions.com insures every package. Shipments in domestic USA are
    insured through shipping company UPS (United Parcel Service). International
    shipments are insured (at additional cost) through USPS (United States Postal
    Service) If yourpackage gets to your doorstep damaged, please
    contact customer service at sales@bombayfashions.com. We will immediately replace/exchangethe merchandise, as it is insured (USA shipments) or if it
    is insured (INTERNATIONAL shipments, upon purchase of insurance).
    I FORGOT MY PASSWORD. HOW DO I RETRIEVE

    You need your registered email address to retrieve your password. You can call us
    at 734.786.1444 and we will provide you with a new password, which you
    can change once you log back into your account.


    OR Please click on the below-stated link and enter in your registered e-mail address.

    Your password will be emailed to your registered e-mail address.

    Link to Retrieve Forgotten Password:
    https://www.bombayfashions.com/password_forgotten.php
    DOES BOMBAYFASHIONS CHARGE TAX?

    BombayFashions.com is located in the State of Michigan. All orders placed by
    customers located in the State of Michigan are subject to tax.

    State of Michigan has a state sales tax of 6%.

    All other 49 states and international countries are NOT subject to any tax.
    DOES BOMBAYFASHIONS HAVE A RETAIL STORE?

    No. BombayFashions.com is only located online and has 1 online retail store www.bombayfashions.com.

    BombayFashions.com does participate in retail tradeshows throughout the year.
    Locations/Dates/Timings will be posted on the website for Retail Tradeshows.
    WHAT IS THE EXCHANGE POLICY

    BombayFashions.com has a 30-day Returns/Exchange Policy.
    From the date of receipt, client has 30 days to return/exchange their order.

    We charge a 15% restocking fee for each item returned.

    Shipping costs for the return/exchange are not paid for by BombayFashions.
    Customer is responsible for shipping the return and all costs beared.
    (USPS First Class - Most cost effective method to ship returns).

    Customer is also responbile for paying the shipping costs to ship the
    new exchanged product(s) to the client with UPS
    (same shipping method as original order will be used)

    BombayFashions.com return address is 5860 N. Canton Center Road, Suite 385, Canton, MI 48187.

    Click on the link below to find detailed information on the Returns/Exchange Terms/Conditions:
    http://www.bombayfashions.com/different-finishes-indian-gold-jewelry-t-13.html
    COUPON USAGE LIMITATION

    BombayFashions allows for 1 coupon to be used per day. Within a 24 hour-period only 1 coupon can be used for discount.
    If multiple orders are placed with usage of same or different coupon codes, those orders will not be processed until the balance payment is redeemed via credit card.
    Multiple orders can be placed during a day; however, only 1 coupon can be used per 24-hour session.

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